SITECH UK & Ireland are at the forefront of the digitalisation journey within the heavy civil and construction industry. Providing our customers with the latest integrated worksite technology solutions. We are continuing to grow and are looking to add to our team to support and strengthen our capabilities.

The team are a group of diverse individuals that challenge the status quo and believe that the path to doing things better, is by working together. If you believe you have the skills, experience, passion and drive we’re looking for, then SITECH UK & Ireland may be just the environment to bring your career aspirations to life.

Because of what we do and how we do it, our team is growing. We have a range of roles available throughout the business.

The SITECH Professional Services Training Manager is accountable for fully SITECH / Trimble Training – development of SITECH / Trimble Training courses, commercialisation and delivery to customers throughout UK and Ireland. Further to this support development and product lifecycle and customer/market success of the assigned customer facing solutions, services and products of SITECH UK and Ireland.

Job Description:

SITECH is a distribution network for the most reliable and rugged construction technology systems available to the heavy and highway contractor today. Our construction management professionals organize, lead and manage the people, materials and processes of utilizing Trimble construction technology. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, and other flexible benefits.

We have a new and exciting an opportunity for a Professional Services Training Manager to be responsible for SITECH/Trimble Training. This involves the development of SITECH Training courses, commercialisation and delivery to customers throughout UK and Ireland. Further to this, the successful candidate will support the development, product life cycle and customer success of the assigned customer facing solutions, services and products of SITECH UK and Ireland.

Main Duties:

• Training – Develop, commercialise, co-ordinate and deliver SITECH Professional training courses to internal and external customers.
• Technical Support – Lead and co-ordinate technical support and consultation internally for SITECH Sales, Customer Support, operations and the Commercial Product Marketing Management Team. The role is required to lead the support of technical queries externally to OEMs and customers in the field.
• Product Management – Support the Professional Services development including but not limited to, sales analysis and reporting, commercialisation, product life cycle management and campaigns relating to current or new product.
• Marketing Communications – Responsible for the development and management of Professional Training Marketing with support of the wider organisation and specifically the Commercial Product Marketing Manager.
• New Product Introduction – Develop rigorous product launch mechanisms to ensure all aspects of Trimble products are launched effectively with training material each time – to budget and all stakeholders. Support the evolution and investigation of new partner product capability and portfolio / customer solution fit.
• Technical Support – Provide technical leadership through the business and be the technical expert within the products and services STIECH UK and Ireland sell.
• Strategic Growth – Work closely with the CPMM and Sales to support the strategic direction of the organisation. Supporting the commercial triangle of sales marketing and finance.
• Employee Management – support and lead trainers (direct or non-direct report to ensure holistic training team have the materials and content to deliver SITECH professional training content provide employee satisfaction through succession planning, build of skills matrix and continually develop best practice for customer and employee satisfaction.
• Customer Support - Support customer support function of the business to assist and resolve customer technical requests for information support or delivery of Professional Services.
• Commercial & Product Management Support – working closely with the Commercial & Product team support the implementation of new products and services to ensure they can be delivered in full to customers from launch. To play in integral role in supporting SITECH project activity.

Skill, Education & Experience

• Bachelor’s Degree or Equivalent. (B.A. / B.Sc.)
• Training Experience
• Technical Consultation
• Technical Product Manager Experience – emphasis on Technical & Service Provision
• Civil Engineering, Construction, Surveying and Geospatial industries
• Training, Technical Delivery & Support Experience.
• Experience of implementation of product launches and product communications.
• Experience in working within technical OEM space 
• Strong communication and interpersonal skills and an ability to build positive relationships across all levels of the business 
• Ability to work independently, with initiative, self-motivation, attention to detail and discipline               

We are committed to diversity and inclusion at SITECH, to build and sustain a diverse and talented workforce. As an equal opportunity employer, we encourage applications from all qualified individuals.

If this position is of interest to you and you hold the relevant qualifications, then apply today!

The SITECH Technical Sales Consultant reports directly to the SITECH UK and is responsible for actively developing and growing the relevant region by identifying and selling Trimble’s wide range of technology solutions to the construction infrastructure services market.

The position is home based and involves direct customer facing contact and a willingness to travel within the region as and when required. 
Close relationships with the SITECH Operations team is key with a personal training plan offered around the Trimble Construction Infrastructure portfolio.

Major Job Functions:

• Generate and develop a strategic territory sales plan, plan sales activity daily, weekly and monthly and report using internal CRM
• Identify, manage and close new and existing opportunities within the region
• Work closely with both OEM and Strategic Sales and help identify new opportunities within the business
• Demonstrate the features and benefits of the Trimble Construction Infrastructure Product offering to existing and potential customers
• Consultative sales process performing key account management to maximise the company success in building positive relationships with leading regional customers.
• Deliver regular and accurate forecasts to the UK Regional Sales Manager
• Work diligently to achieve company objectives and goals whilst always remaining dedicated to improving results
• Monitors and reports strengths, weaknesses, opportunities and threats in the market, specifically with customers

Specific Skills:

• Strong sales aptitude – successfully sells products and services
• Strong team member, shares information about successes and failures with fellow employees to help achieve objectives as a team
• Able to set priorities appropriate for short and long-term objectives
• Ability to make strategic decisions
• Strong motivational, creative and interpersonal skills
• Ability to take disciplined risks
• Maintains sense of urgency; appropriate impatience
• Ability to modify behaviour/approach in different situations

Knowledge:

• Keeps up to date with market trends and new developments utilising information for business improvement. Analytical expertise in understanding complex issues and their consequences
• Proficient in MS Office applications
• Experience in a construction/survey related discipline preferred with previous knowledge of survey related instrumentation preferred

Accountability:

• Accountable for the sales performance of the region including the achievement of revenue and profit on a monthly/quarterly/annual basis.
• Manages regional expense budgets on a monthly/quarterly/annual basis. Achieves regional revenue forecasts. Maintains strong customer relations and satisfaction; dedicatedly and diligently works to ensure customer problems are resolved quickly

Education & Experience:

• Bachelor’s Degree in a technical related discipline, civil engineering, surveying, or related business field and/or HND in technical related discipline
• Knowledge and understanding of survey related products and technology solutions within the construction and engineering sector
• Site Engineering or Topographical survey experience advantageous
• Minimum of 3-5 years experience in construction technology related discipline
• Previous experience in field sales preferred
• Strong command of written and verbal English

A fantastic opportunity to join the SITECH Brand in Ireland. The role of the Branch Operative is to carry out specific checks / calibrations of Trimble construction equipment for both internal and external customers. Keep and maintain a stock of rent ready Sitech hire equipment which will involve delivery and collection from customer sites as and when required, manage, and organise inbound and outbound deliveries from the depot though internal and external couriers.

You will be required to maintain and organise stock of hot spares to suffice the rental fleet whilst sustaining a high level of housekeeping around the facility. Compiling quotations when equipment is returned damaged or missing components.

Record accurate information of parts used for the preparations of products and repairs. Maintain records of items used within the billing sheets and inform the business to ensure replenishment. Safe use and storage of equipment in the warehouse.

Further to day-to-day activity the role will be required to liaise with customers, sales team and internal stakeholders for technical support, clarification and general business activity relating the role.

All duties associated with working in a service operation to completed in a professional and timely manor.

Working closely with all departments and suppliers to ensure customer demands are met.

Specific Skills:

• Detail oriented and able to follow processes
• Strong problem solving and analytical skills
• Willingness to learn from and listen to others
• Provide excellent customer service
• The ability to multitask
• Strong verbal and written communication skills
• Previous experience in a similar role
• Work effectively under pressure with multiple priorities and within a high-pressure work environment
• Organisational skills, attention to detail and time management are key aspects
• Previous experience within a Hire / Service / Workshop environment.

Accountability:

• Shipping and receiving equipment
• On and off hire inspections
• Hire equipment locations
• Maintaining Stock levels with no loses
• Work area cleanliness
• Communicating with customers
• Vehicle cleanliness and free from damage

Education & Experience:

• Knowledge and experience of Microsoft office software
• Knowledge of stock processes and processing systems
• Experience in working in OEM, OEM Dealer site Environment in a service / operations role.
• Work based / HND / Degree Qualification in electronics / mechatronics / ground survey equipment or similar function.

In addition to being at the forefront of the digitisation of the construction workspace, working at SITECH means you will benefit from:

• Competitive salary
• Up to 25 days paid holiday
• Pension plan
• Holiday purchase
• Personalised development plan
• Childcare Voucher Scheme
• Cycle to Work Programme
• A range of company-wide benefits
• Voluntary Dental Insurance
• EAP – Employee Assistance Programme
• Life Insurance

Please complete your details, attach your CV and let us know what position you are interested in applying for.

Can’t see anything suitable? If you interested in joining the team, send us your CV and we’ll be in touch when a suitable role becomes available.